I am involved in a perplexing counseling case. Can I call you for advice?

Certainly, but be aware that for most questions about specific cases our answer will begin like this, “We are glad you called and we are thankful that you would have the confidence in us to ask for our advice but without being involved in the case ourselves or having the ability to ask questions of the counselee we simply cannot give counsel about a specific case. Now, if you have a question about some general principle which may or may not apply to your specific case we will do all we can to help.”